Strategic Plan
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Enable organizations to thrive financially.


NACM North Central in every business credit decision.


Sharing collective wisdom
Building a trusted network
Advancing the credit profession


2019-22 Strategic Plan

Membership Revitalization
Renewed focus on the evolving role of credit professionals to grow membership 

  • Objective 1: Modify and enhance membership structure to include expanding roles
  • Objective 2: Refine membership dues structure to increase value

Optimize and Expand Services
Relevant and innovative products and services to meet the evolving needs of members and clients

  • Objective 1: Expand internal and external training options
  • Objective 2: Utilize technology to provide seamless access to relevant education and resources
  • Objective 3: Continue to develop industry groups based on function as well as industry
  • Objective 4: Develop association management services division

Refine Communications Strategy
Develop a dynamic communications strategy

  • Objective 1: Optimize member and customer engagement
  • Objective 2: Maximize use of social media platforms
  • Objective 3: Elevate the importance of business credit for corporate success